Account Manager

Rainforest QA

(San Francisco, California)
Full Time
Job Posting Details
About Rainforest QA
Rainforest QA is modern testing for web and mobile apps. The Rainforest platform delivers all the resources needed to do fast, efficient QA. Rainforest combines a massive crowd of human testers with algorithmic management and VMs to execute web and mobile regression testing for continuous deployment. The best dev teams from companies like Intuit, Zenefits, Oracle, and IBM use Rainforest’s platform and API to execute and scale their QA activities more effectively.
Responsibilities
* Manage your book of business, hit your KPIs, and achieve quota * Build and maintain relationships with prospects and customers * Generate leads to supplement SDR contributions * Perfect, iterate upon, and customize discovery, pitch, and demo processes * Communicate prospect and customer feedback in a timely manner to the appropriate channels * Maintain and continually optimize your deal management processes * Contribute to shared team knowledge in regards to best practices, learnings, winnings, etc. * Qualify prospects based on stated criteria, develop an understanding for the structure and personas within an organization, leverage appropriate internal resources and your own know-how to see deals through to close
Ideal Candidate
* 2+ years experience as an Account Manager, Customer Success Manager, or related role driving renewals and upsells * Someone who regular exceeds quotas while delivering value to customers * Startup mindset: ability to adapt to rapidly evolving products and processes * Relationship builder: a true people-person who enjoys building rapport with senior engineering leaders * Problem solver: a strategic thinker who is self motivated, great at self-managing, and connects the dots
Compensation and Working Conditions
Benefits Benefits included

Additional Notes on Compensation

Competitive compensation (uncapped variable) and stock options 100% Medical, dental, and vision insurance covered (50% for dependents) Subsidized commuter benefits Voluntary 401 k program

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