Windows Administrator

What began in 1998 as the idea of three Trinity University classmates has now become a global company with more than 300,000 customers in over 120 countries and $1.9 billion in annual revenue. While our headquarters remain in San Antonio, we have over 5,900 Rackers on four continents who spend their days innovating, creating, and supporting the foundation of our business—you.

Rackspaceis currently looking for outstanding Windows System Administrators to join our world class support teams. The Rackspace Windows System Administrator is involved in deploying, supporting and maintaining servers and infrastructure for Rackspace customers ranging from medium sized businesses to global enterprise operations all of which are hosted at Rackspace data centers around the world. Rackspace’s unique culture allows Rackers to grow and develop technically while working at a company that encourages creativity, mentoring, and knowledge sharing.

* Engage with our customers over the phone and through our support portal * Proactively address potentially impacting server issues for customers * Increase your technical knowledge by solving challenging problems * Be part of a team of experts who know the value of mentoring and technical growth for all members of the team

* 3+ years supporting Windows Servers * Excellent troubleshooting techniques * Good communication skills over the phone, e-mail and documentation * Experience with Microsoft Active Directory * Experience with Microsoft Internet Information Server **Guru (Preferred) Qualifications:** * 2+ years of hosting experience involving IIS and Microsoft SQL environments * 2+ years of customer support experience * Experience with Highly Available Windows Clusters * Microsoft Certifications are highly preferred * Basic understanding of firewalls and load balancers is a plus