Associate Sales Consultant

Quintiles and IMSHealth have merged together to form the new QuintilesIMS. Each wanting to bring something new to customers, we deliver integrated information and technology solutions to drive healthcare forward.

he overall responsibilities of the Associate Sales Consultant position includes providing clinical and selling support in hospital as set forth below, while ensuring customer service, sales logistics, technical expertise, and product knowledge of highest order / level. Support sales objectives, cover cases, and manage billing / purchase order.

* Assist client’s sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes * Guide and assist surgeons in the operating room through their clinical and product knowledge. Use his / her product knowledge to present, demonstrate, and ensure proper utilization of client’s products. * Supporting customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays * Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create / close purchase orders. * Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions / service levels. Prepare sales reports and documents as required. * Provide Operating Room and Sterile Processing Department consultation * Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure client’s services and offering meet highest quality standards * Know and follow all laws and policies that apply to one’s job, and maintain the highest levels of professionalism, ethics and compliance at all times. * Analyze product performance and gain insights around engagements in customer facilities focused on optimizing the performance of products (both capital and consumables products), as well as optimize environments in which our products are utilized. * Focus on customer satisfaction and retention; and improving the customers’ insights into client’s tangible and non-tangible value proposition and solutions. * Participate and support in the commercialization / implementation of client’s new products and solutions with customers

**Requirements:** * Bachelor’s degree and a minimum of 2 years’ related experience OR Associates degree and/or Certified Surgical Technician + 6 yr. related experience (preferably Sales or in other disciplines focused on Clinical, Surgical or Hospital environments) * Experienced in data analysis and have excellent problem solving skills * Results Orientation/Sense of Urgency – ability to drive to tight timelines * Strong interpersonal skills * Customer focus (internal & external) * Ability to work independently and autonomously * Ability to work in matrix and team structure * High level of attention to detail * Demonstrated ability to understand, interpret, communicate and work in complex environment * Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred * Understanding of human anatomy and physiology **Competencies:** * Demonstrated work ethic and integrity * Demonstrated planning, organizing and territory management skills * Strong interpersonal skills; excellent communication skills * Demonstrated critical thinking and analysis; problem solving * Possess decisiveness, sound judgment * Knowledge of customer-focused selling skills * Knowledge of basic computer skills * Ability to listen and learn.