Technical Account Manager

We are a pioneer and leading provider of cloud security and compliance solutions that enable organizations to identify security risks to their IT infrastructures, help protect their IT systems and applications from ever-evolving cyber attacks and achieve compliance with internal policies and external regulations.

The Technical Account Manager (TAM) is responsible for actively driving and managing the post-sales process with direct and channel customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. This position is located in the SF Bay area

* Provide product and technical support for assigned accounts * Identify and develop potential new business opportunities * Convey customer requirements to Product Management, Marketing and Engineering teams * Provide functional and technical support to customers * Respond to customer questions on technical and business related issues * Deliver high-level and detailed sales presentations * Responsible for attending conferences, seminars, etc

* Ideal candidate must be self-motivated with strong knowledge in security space: Vulnerability Management, Policy Compliance , Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions * A direct hands-on experience using Qualys tools will be a huge plus * Knowledge in variety of Federal Regulatory Compliance issues a plus: HIPAA, GLBA, Sarbanes Oxley SOX, etc * Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports * Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches * 5-7 years relevant experience * Bachelors degree or equivalent experience * Excellent written and oral communication skills * Able to travel throughout sales territory