Technical Writer: Critical Issues / Patient Safety

Quality Systems, Inc

(Horsham, Pennsylvania)
Full Time
Job Posting Details
About Quality Systems, Inc
Quality Systems, Inc. ("QSI") and its wholly-owned subsidiary, NextGen Healthcare Information Systems, Inc. ("NextGen"), develop and provide computer-based practice management, medical records, and e-business applications for medical and dental group practices.
Summary
The Critical Issues / Patient Safety Notices Technical Writer is responsible for producing timely, high quality patient safety, protected information and non-clinical urgent notices for client consumption and participating in all improvement process initiatives related to critical patient safety issues.
Responsibilities
* Research and write confirmed patient safety, protected information and non-clinical urgent notices to be distributed to the client based. * Responsible to complete critical issues notices within 72 hours from confirmation of the issue. * Follow Quality Management System processes as required to collect and analyze data. * May assist with other department projects and deliverables as necessary.
Ideal Candidate
* Bachelor Degree in English, Journalism, and Writing or a related discipline or equivalent-related job experience. * Minimum of three (3) years’ experience in Technical Writing. * Impeccable writing skills. * Analytical skills to interpret technical information in order to rewrite from a user perspective. * Strong research and interview skills. * Ability to be pro-active in a highly technical faced-paced environment. * Strong communications skills. * Strong problem solving skills. * Organization skills and must be able to concurrently handle multiple tasks. * A team player. * Experience writing in Healthcare and/or Healthcare IT environment. * Experience with Microsoft SharePoint. * Experience with AuthorIT. * Experience with single-sourcing authoring tools. * Experience with Agile Methodology. * Familiarity with ISO 14971 or Patient Safety Risk Management. * Experience working in an FDA regulated environment.

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