Vice President, IT Global Business Services - Technology Platforms

PTC (NASDAQ: PTC) is a global provider of technology platforms and solutions that transform how companies create, operate, and service the “things” in the Internet of Things (IoT).

Reporting to the CIO, the Vice President, IT Global Business Services – Technology Platform Group will be responsible for engaging and supporting Sales, Marketing and R&D for our Internet of Things Technology Platforms. The VP of Global Business Services will manage IT’s relationship with the business and will be a single point of contact for the appropriate PTC business functions. Effective partnership and teamwork with business partners and all other PTC IT service teams is a key success factor. The candidate must be creative and technologically bold. The right candidate will possess a mix of pragmatism, creativity, strong management skills and technical depth.

* Develop and sustain effective trusted advisor relationships and partnerships with key PTC Technology Platform Group stakeholders including executive leaders and managers in order to provide relevant insights and advice about opportunities to leverage technology for business effectiveness and competiveness. * Being the face of IT for PTC’s TPG line of business and related Sales, Marketing and R&D business functions. * Ensure effective business analysis and requirements planning as well as effective consultation with business partners in exploring and applying innovative solution ideas to address business opportunities and challenges. * Manage a core application portfolio, make strategic decisions on technology solutions * Partner effectively with the IT Project Management Office (PMO) in prioritizing business-specific demand as part of the portfolio planning for projects. * Deliver prioritized and IT Governance Council (ITGC) approved technology investments to enable the desired PTC Technology Platform Group capabilities. * Assist in developing strategies for hiring, training, development & succession planning * Collaborate on the integration of physical and application architecture through close teamwork with software architects, application developers and operations teams. * Maintain up-to-date knowledge of emerging technologies and services that will help PTC maintain its technical edge. * Leading and managing a team of up to 30 technical employees in multiple locations and countries. * Interact with IT vendors, external suppliers and other contractual partners to ensure procurement. Negotiate with IT vendors for better rates and competitive service level agreements. * Collaborating effectively and leveraging resources from within the PTC organization for application support and technology operations support. * Providing resource management to major initiatives by forecasting resource demands with functional areas, coordinating the staffing of infrastructure programs/projects with managers, and providing work direction and coaching

* 15 + years of experience in the technology profession focused on IT application design and development * 8+ years program and project management experience, including estimating and forecasting, budget and financial management, staffing / hiring and resource management * Managing a complex Sales Force (SFDC) environment is required * Experience in managing an ERP system, such as Oracle EBS is preferred. * Proven track record of managing IT/business relationship and interacting with senior business executives * Background in high tech or software industry is preferred. * Proven ability to translate business requirements into solutions that map to technology capabilities * Ability to provide cross-functional leadership to ensure project objectives and deadlines are met * Experience implementing software development practices including environment creation, continuous build processes, QA environments, and release cycles * Understanding of how application development and business organizations use infrastructure * Analytical problem solving and fact finding skills * Well-developed written and verbal communication skills * Ability to identify, clarify and resolve project activity issues and risks as needed * Experiences across both application development and IT infrastructure services / operations desired * Experience with technology architecture and platform integration is required * Prior vendor management experiences of value