Sales Consultant / Customer Service for eFolks

Progrexion

(Rexburg, Idaho)
Full Time Evenings
Job Posting Details
About Progrexion
Progrexion is a technology enabled consumer services business that leads the way in credit repair. We provide a full range of services through our well-known brands Lexington Law and CreditRepair.com, the market leaders in consumer credit report repair.
Summary
The position as an eFolks consultant requires a high level of customer service expertise and the ability to present personalized solutions to our clients regarding their credit problems. You will have the important responsibility of assisting our clients in achieving their credit goals by presenting different options such as: credit report repair services, debt relief, bankruptcy, building positive credit, etc. and then qualifying those clients for the services. Having a healthy credit score impacts almost every aspect of life, from buying or renting a home, to interest rates on loans, to potential job opportunities. The solutions you recommend have the potential to greatly impact the lives of our clients and their families in a positive way.
Responsibilities
* Working directly with customers over the phone to provide requested information, solve problems, resolve concerns, and demonstrate the continued value of our services * Maintain strong sales focus, interest and ability while working in a high-volume call center environment * Reviewing daily and weekly production goals with team leaders to establish expectations and provide ideas on how to achieve those goals
Ideal Candidate
* Stable, relevant work history (1+ year of customer contact experience preferred) * High school diploma or GED * Excellent communication and problem solving skills * Ability to manage multiple tasks in an organized and timely manner * High level of professionalism and a strong desire to succeed in a competitive work environment
Compensation and Working Conditions

Additional Notes on Compensation

Wage of $8 per/hr with paid training, and bonus opportunities. Full-time employment with excellent benefits. Family medical/dental/vision benefits for full time employees after 90 days. 401(k)/Roth IRA with 3% company match - vesting after 1 year.

Working Conditions

Currently hiring for two shifts 7:45 a.m.- 3:45 p.m. and 12:00 p.m. - 8:00 p.m. (Monday through Friday)

Rexburg, Idaho
Skills Desired
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  • Communication
  • Credits
  • Customer Service
  • Problem Solving
  • Professionalism
  • Sales
  • Bankruptcy
  • BPO Call Center

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