Insurance Adjuster

Progressive

(Santa Cruz, California)
Full Time
Job Posting Details
About Progressive
The Progressive Group of Insurance Companies has always lived up to its name by being one step ahead of the insurance industry, and finding new and affordable insurance solutions. We began in 1937 with the first drive-in claims office, became the first to introduce reduced rates for low-risk drivers, and then changed the insurance shopping experience by offering comparison rates on the Web.
Summary
Our Claims Adjuster - Auto Damage uses their auto body knowledge to complete vehicle damage estimates. Because we're committed to becoming consumers' #1 choice for auto insurance by providing best-in-class claims service, it is important our estimates are accurate and reflect the various options available in a competitive market for repairing damaged vehicles.
Responsibilities
* Determine if car is total loss or requires repair (parts, time and labor required to complete repair) * Negotiates agreed price with repair shops * Manages the repair facility performance on timeliness and repair quality * Responds to customer inquiries regarding the process * Maintains accurate documentation of the repair process by completing timely estimates, supplements, and inspections. * Coordinates the disposal process of salvaged vehicles/parts
Ideal Candidate
* Bachelor's degree or a minimum of 5 years of relevant work experience and/or postsecondary education * Relevant experience includes: * Claims adjuster * Property damage adjuster * Repair work within an automobile repair and/or body shop. * Excellent organization skills * Ability to multi-task and prioritize * Effective team player * Solid communication and customer service skills * Proficient in basic computer skills * Meet the qualification in Progressive's Fleet policy both at time of hire and throughout employment
Compensation and Working Conditions
Benefits Benefits included

Additional Notes on Compensation

* Gainshare bonus of up to 16% of salary (Our annual Gainshare bonus program rewards employees based on the company's achievement of annual performance objectives) * Ongoing training, tuition assistance and opportunities for career advancement.

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