Senior Billing Analyst

Press Ganey

(South Bend, Indiana)
Full Time
Job Posting Details
About Press Ganey
Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help healthcare organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of Jan. 1, 2016, we served more than 26,000 health care facilities.
Summary
This role will support Business Services. This position will assist the Manager, Business Services in the monthly ERP invoice process including posting and review of client invoicing.
Responsibilities
* This position will assist the Manager, Business Services in the monthly invoice process including posting and review of client invoicing. This individual will be assigned multiple clients based on their given region. * Review of contracts that are ready to be opened and billed. * Process monthly cancellations and issue necessary credits. * Perform maintenance on client accounts to realign services, change billing cycles and adjust current or future pricing. * Maintain a strong working relationship with clients both external and internal directly and in close coordination with various internal departments to ensure that billing information is correct. * Having a high level of attention to detail to prevent and/or resolve existing billing issues timely and accurately.
Ideal Candidate
* The successful candidate will have knowledge of project-based billing and dispute resolution practices. * He/She will have excellent phone and written communication skills, have effective problem-solving skills and be able to interact in a team environment. * This person must also be able to work independently, prioritize their work load and meet deadlines. * This person will be thorough, efficient, accurate and meticulous with their work. **Minimum Education:** Bachelor's degree in Accounting, Finance, Business or related area is required with 3-5 years of project based billing/dispute resolution experience.

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