Consumer Product Manager

Pharmacy Simplified. We leverage service and technology to simplify the management of complex medication regimens for the 32 million people taking more than 5 medications a month. PillPack uses design to create an unparalleled patient experience that is both satisfying and effective.

As a consumer product manager at PillPack you will work on a cross-functional team to help define the product objectives and overall road-map for each of the interfaces that come together to create the consumer experience at PillPack.

• Optimizing all aspects of our consumer experience, keeping a primary eye on maintaining an excellent customer experience that delights, while also meeting the defined goals associated with each step of the consumer experience.
• Using data and customer stories, create the context necessary for everyone on the product team (engineers, designers, etc) to collaborate to define necessary KPIs and prioritize product solutions.
• Full product life-cycle management (strategy/concept development, requirements gathering, user acceptance testing, post-launch analysis).
• Coordinating sprint plans and milestones with engineers and designers.

• 3+ years of experience as a product manager, preferably working on consumer-facing products.
• Experience defining product requirements based on a wide range of inputs, both quantitative and qualitative.
• Excellent communication skills – you will need to work with a highly cross-functional team.
• A solid understanding of how business, design, and technology come together to create compelling product experiences.
• Ability to multitask and effectively prioritize critical tasks and conflicting requirements.
• High proficiency with working with data to understand trends, manage against defined metrics, and input into product decisions.
• Passion for a customer-centric process to create an exceptional user experience.