Field Service Engineer 2

At Philips, we strive to make the world healthier and more sustainable through innovation. Our goal is to improve the lives of 3 billion people a year by 2025. We will be the best place to work for people who share our passion. Together we will deliver superior value for our customers and shareholders.

We challenge you to join Philips Healthcare as a Field Service Engineer- Imaging Systems where you will WOW our customers by using your strong technical skills in providing the best in class customer service! As part of the Service engineering organization you will contribute to providing the right data, context, and approach which will change the way we do business and make a difference for our customers. Philips is seeking a field service engineer to support their Imaging Systems business. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites.

* Assist in service repair, preventative maintenance, field change orders / installations. * Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate Service and Sales Personnel * Operate under required knowledge of regulatory requirement (Federal and State Radiation performance standards, registration, Quality Systems Regulations, EPA regulations and OSHA regulations * Defines problems: Collects data, establishes facts, and draws valid conclusions. Has the ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables

* BSEE/BSEET preferred, or two year formal education combined with appropriate high tech related experience * 4-7 years demonstrated repair and troubleshooting skills with Philips CT or MRI * Travel up to 50% to the customer site, zone office or identified meeting locations. * Average driving is 1 to 4 hours daily. * Carries or pulls up to 40 lbs. of test equipment. * Lift parts or carries parts weighing a few ounces to over 100 lbs. (assistance available when lifting items over 50 lbs). * Frequently bends, stoops, twists, turns, and works in unusual positions using full body mobility. * May work from ladders or scaffolding, on occasion.