Restaurant Shift Leader

Papa John's

(Portsmouth, Ohio)
Full Time
Job Posting Details
About Papa John's
The secret to success is much like the secret to making a better pizza - the more you put into it, the more you get out of it. We’re as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes.
Summary
Great things are happening at Papa John’s! If you are looking for a career with an international company, flavored with challenging work, with a professional and highly motivated team, mixed with professional development opportunities and a competitive salary, look no further! Papa John's seeks people who share our philosophy for success, look for quality business practices, advancement opportunities and meaningful work. All these combine to produce not only the best pizza, but also the best team members! Better Opportunities. Better People!
Responsibilities
* Demonstrate operational skills including making quality products and ensuring each product meets Papa John’s standards and accurately reflects the customer’s order. * Provide an outstanding customer experience, including professionally and promptly responding to all customer concerns or issues. Solicit, share and utilize customer feedback to improve restaurant operations and build brand loyalty. * Supervise a restaurant team, maintaining adequate staffing levels, properly training team members, ensuring compliance with all Papa John’s policies and procedures, and coach to improve performance. * Motivate team to deliver quality service to all customers while promoting a fun, energetic, and collaborative environment. * Communicate, train and promote quality standards to restaurant team members. * Execute cash management duties with POS and shift reports, assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss. * Manage company’s assets by ensuring the restaurant is clean, safe and organized and complies with safety and security standards at all times.
Ideal Candidate
* A high school diploma or equivalent preferred * Minimum of 18 years of age * Ability to work nights and weekends * Ability to lead a team during a shift with no supervision * Ability to work with computers, phones, fax machines and copiers * Ability to successfully perform the job duties of all positions in the restaurant, including but not limited to pizza delivery * A valid driver’s license issued by the state in which the team member works, an acceptable motor vehicle record, proof of auto insurance and a reliable vehicle

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