Database Administrator

Creating a better everyday.™ As the company behind well-known Redbox® movie and video game rental kiosks, popular Coinstar® coin-counting kiosks , ecoATM® device-recycling kiosks, and Gazelle® electronic reCommerce services, Outerwall is on a mission. We're pushing the walls of retail way out, into a new dimension building businesses that make life simpler and better for consumers and retailers.

The Database Administrator will contribute to the success of Outerwall by implementing and maintaining Microsoft SQL 2008 R2 and older database servers, ensuring ITIL processes are followed; and assuring the integrity, recoverability, and security of the data residing in relational databases.

• Provide data management support to include traces, backups/recovery, logins, replication, SQL policy and best practices
• Complete performance tuning through DMVs, counters, profiler, tuning advisor, etc. to ensure optimal performance
• Create and evaluate tests on staging area tests to ensure optimal performance
• Monitor databases, contribute to the run book, and complete daily checklists to ensure appropriate parameters are alarmed and that problems are caught prior to customer impact, and alarm events are resolved quickly
• Participate in design and code reviews, partnering with development DBAs to ensure optimal designs and coding practices are followed
• Analyze and evaluate system designs, practices, problems, and ensure that the system design and SLAs are appropriately matched
• Supports team members to increase overall effectiveness of the team

Education & Experience

• College degree in computer engineering or related field or equivalent experience required
• Related licenses or certifications preferred
• 2+ years of experience implementing, maintaining, and supporting Microsoft SQL server in an enterprise-scale production environment required
• Experience with high availability implementation including clustering, replication technologies and disaster recovery strategies
• Data migration experience, including DTS, BCP, SSIS, and or replication
• Experience with high-availability architectures
• Development experience a plus

Knowledge, Skills & Abilities

• Familiarity with ITIL concepts and processes; ITIL V3 certification a plus
• Knowledge of Windows server administration
• Ability to understand migration strategies
• Self-directed and results-oriented; ability to work under pressure of deadlines
• Excellent analytical and problem-solving abilities
• Strong organization and communications skills; must clearly communicate technical issues and resolutions to key stakeholders, both orally as well as in writing

Additional Requirements

• Provide occasional on-call support during non-business hours to respond to business-critical emergencies