Website Operations Engineer

OTM Software Professionals is one of the leading IT and Engineering services companies in Silicon Valley, providing management consulting, technology and outsourcing services, with more than 50 personnel and over 100 organizations.

The Website Operation Engineer will fill a vital role providing extensive technical expertise on infrastructure and service delivery for SaaS or Online Properties environments as part of a global team supporting and maintaining a large scale website. The team provides support and monitoring for the website infrastructure, performing both interrupt driven work (such as break/fix or emergency maintenance work) as well as project work (scalability, new technology, and cross functional projects).

* Providing technical and procedural mentoring for Website Operators * Interface with multiple cross functional teams to drive projects * Perform deep system level analysis across our various environments and server fleets * Participate in a 24x7 on-call rotation * Assist the Website Operator team as needed, including monitoring or ticket management related work

* 10+ years as a Unix/Linux Systems Administrator supporting complex, mission critical, revenue generating SaaS or IaaS environments * Significant experience in SLA driven teams with strict service delivery and performance requirements * Knowledge and deep experience in virtualization technologies, particularly OVM, VMWare, Xen, and/or KVM is a plus * Solid understanding of distributed systems * Automation technologies such as Puppet or Ansible * Implementing, developing, or supporting for various Site Operations functions such as monitoring, logging, and performance analysis * Experience developing solutions in Shell, Python, Ruby, or related languages * Strong communication and documentation skills