Administrative Coordinator

OrthoVirginia is the region’s leading provider of expert orthopedic and therapy services.

OrthoVirginia is seeking an experienced Administrative Coordinator for its Tysons Physician Office. The Administrative Coordinator is a working supervisor role and will oversee the essential functions of the office

• Oversees the patient experience from intake to check-out and ensures excellent customer service for all patients
• Coordinates with office manager to ensure appropriate coverage for staff, manages schedule requests, and maintains office time and attendance tracking in Payroll System
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary to ensure that appropriate staffing levels are maintained
• Provides timely coaching and feedback to staff on fulfillment of job duties and patient services
• Coordinates and facilitates patient care according to accepted accreditation standards
• Functions as an administrative support specialist and able to provide back-up support in various administrative areas.
• Participates in special projects for office location

• A minimum of one year in a lead/supervisory role and at least four years in a medical office secretarial or surgical scheduling role is required.
• Ability to handle multiple priorities at once with minimal supervision.
• Demonstrated skill in dealing with interpersonal issues and customer relations.
• Ability to organize and communicate clearly. Strong verbal and written communication skills.
• Ability to maintain confidentiality of patient and employee information.
• Advanced knowledge of basic office equipment, Microsoft Office, and practice management systems. High School diploma required, some college preferred.