Warehouse Manager

NRG is the leading integrated power company in the U.S., built on the strength of the nation's largest and most diverse competitive electric generation portfolio and leading retail electricity platform. A Fortune 200 company, NRG creates value through best in class operations, reliable and efficient electric generation, and a retail platform serving residential and commercial businesses.

The Warehouse Manager has overall responsibility for all aspects of warehouse operations, including inventory management, overseeing sales fulfillment, receiving, returns processing, production and kitting, repair and refurbishing, and warehouse employee management. The Warehouse Manager reports to the Head of Operations.

- Oversee and ensure accuracy, accountability, timeliness, and effectiveness on: - Shipping for all retailers, consumers, events, tradeshows, Costco roadshows, and international customers (targeting 100% on time shipping and 100% accuracy) - Outgoing and local freight reliability, cost-effectiveness, and relationships - Receiving from all vendors and customer returns (including proper process controls) - Returns processing (including proper sorting/treatment of returned product) - Direct management of the movement of inventory into and out of the warehouse, FIFO procedures, and coordinated inventory tracking and management (with Supply Chain Manager and Inventory Specialist) - Implementation and/or management and/or upgrade of automated warehouse picking, packing, order management and inventory system - In-house production (including ongoing kitting and repack projects) - Complete warehouse organization (training team on best practices and instilling a culture of accountability) - Planning and budgeting for full-time and temporary warehouse personnel resources - Planning and budgeting for warehouse equipment and infrastructure improvements and maintenance - Other duties as assigned

**Required Knowledge, Skills, and Abilities** - Ability to speak English and clearly communicate with co-workers and vendors - Demonstrated commitment to continuous improvement in all phases of warehouse operations - Demonstrate knowledge of and implement the use of best practices - Demonstrated performance in inventory management and controls - Demonstrated team leader—build and motivate efficient and effective teams; team player, willing to jump in and lend a hand where needed - Ability to use MS office suite for accounting, budgeting, communication; as well as ERP system (currently Sage/MAS) for transactional management; shipping software - Working knowledge of retailer shipping requirements - Experience with international shipping, including export documentation and labelling - Knowledge of Hazmat/DOT and air and ocean shipping requirements for Dangerous Goods; current Hazmat shipping certification preferred - Problem solver, self-directed and highly motivated; well-organized and punctual - Focused and consistent attention to detail - Ability to speak Spanish a plus **Education and Experience Requirements** - 7+ years’ experience in comprehensive warehouse operations, including budgeting, hiring, supervision, growth/transition - Forklift experience required - Experience effectively managing a large team (30-40 people) - Bachelor’s Degree preferred **Physical Requirements** - Ability to frequently lift and move heavy objects (~75 lbs) - While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel. - The employee is frequently required to reach, stoop, crouch or crawl to retrieve objects to fulfill product orders. - The employee is required to traverse throughout the warehouse. The employee will be required to be in one position, standing or sitting for long periods of time.