Freight Broker

Now Courier Inc.

(Indianapolis, Indiana)
Full Time Weekends Travel Required
Job Posting Details
About Now Courier Inc.
NOW Courier began in 1986 with a sim­ple goal: to pro­vide our cus­tomers with fast, effi­cient, and cost-effective deliv­ery ser­vices. Although much has changed since then, this core objec­tive has remained the same. Our busi­ness was orig­i­nally founded as a response to a grow­ing need in Indi­anapo­lis for deliv­ery ser­vices, espe­cially in the areas of print­ing, legal, man­u­fac­tur­ing, finan­cial, and med­ical deliv­er­ies.
Summary
The position is responsible for directing third-party logistics of moving freight from its point of origin to its final destination using a variety of carriers and modes of transportation.
Responsibilities
* Speaks with existing customers to explain features and merits of services. * Contacts prospects and explains services, utilizing persuasive sales techniques. * Creates new accounts; manages assigned accounts. * Manages customer and vendor expectations and exercises timely communication practices. * Provides guidance in best application of services. * Responds to inquiries from customers and vendors regarding freight movement, including providing ETAs and managing delivery appointments. * Manages spot pricing negotiations with customers and vendors. * Creates, manages, and presents RFPs. * Severs as liaison between various parties, including customers, vendors, and internal departments. **Supervisory Responsibilities:** * This job has no supervisory responsibilities.
Ideal Candidate
**Qualifications:** * To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. * The requirements listed below are representative of the knowledge, skill, and/or ability required. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. **Education and/or Experience:** * Bachelor’s Degree (B.S./B.A.) in general business, logistics, supply chain, or related field. * Two years related experience and/or training or equivalent combination of education and experience. * Previous experience in customer service and/or sales in 3PL, Logistics, and/or general transportation is required. * Previous experience in LTL is required. **Knowledge, Skills, and Abilities:** * Highly organized and detail oriented. * Resourceful and creative. * Analytical skills and problem-solving ability. * Must exhibit professionalism and be effective working with customers, vendors, and employees. * Skillfully convey information on a wide range of topics to a diverse target audience. Influencing and consultative skills are critical. * Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications. * Ability to handle confidential information. * Effective prioritization and time management skills. * Ability to work in a fast-paced, high-pressure, deadline driven environment. * Strong initiative to strive for continuous accuracy, quality, and timeliness of information. * Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement. * Ability to manage multiple projects and tasks simultaneously. * A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory. **Physical Demands:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). **Work Environment:** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities This job operates in a professional office environment with minimal safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. While the offices of NOW Courier are open from 8:00 a.m. to 5:00 p.m., Monday through Friday, this job may require work beyond these hours and on the weekends. It also may require frequent domestic travel. Thus, a valid driver’s license is required.
Compensation and Working Conditions
Benefits Benefits included

Additional Notes on Compensation

Competitive pay and a generous benefits package including medical, dental, vision, life insurance, 401k/profit sharing, paid time off, parental leave, and more

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