**Qualifications:**
* To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier.
* The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
**Education and/or Experience:**
* Bachelor’s Degree (B.S./B.A.) in general business, logistics, supply chain, or related field.
* Two years related experience and/or training or equivalent combination of education and experience.
* Previous experience in customer service and/or sales in 3PL, Logistics, and/or general transportation is required.
* Previous experience in LTL is required.
**Knowledge, Skills, and Abilities:**
* Highly organized and detail oriented.
* Resourceful and creative.
* Analytical skills and problem-solving ability.
* Must exhibit professionalism and be effective working with customers, vendors, and employees.
* Skillfully convey information on a wide range of topics to a diverse target audience.
Influencing and consultative skills are critical.
* Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications.
* Ability to handle confidential information.
* Effective prioritization and time management skills.
* Ability to work in a fast-paced, high-pressure, deadline driven environment.
* Strong initiative to strive for continuous accuracy, quality, and timeliness of information.
* Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement.
* Ability to manage multiple projects and tasks simultaneously.
* A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory.
**Physical Demands:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
**Work Environment:**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities
This job operates in a professional office environment with minimal safety/health hazard potential. The noise level in the work environment is usually quiet to moderate.
While the offices of NOW Courier are open from 8:00 a.m. to 5:00 p.m., Monday through Friday, this job may require work beyond these hours and on the weekends. It also may require frequent domestic travel. Thus, a valid driver’s license is required.