Account Manager

NovuHealth is the health care industry’s leading marketing and behavior change platform, designed to enable health plans to better understand, motivate and connect with members. Leveraging clinical and behavioral best practices, rewards, incentives, and personalized communication, NovuHealth is the most cost-effective, seamless way to reach and influence high-value member behaviors.

This Account Manager role will oversee, manage and execute the daily needs between our customers and Novu. This includes the strategy and execution for onboarding new customers; managing and reporting on the engagement level of our customer’s members; and working closely inside Novu to achieve customer’s goals. Expect challenges that will require you to think differently and to make a real difference in the world using your skills and talents.

* Strategic program skills to define and build business plans for clients * Develop deep value-added knowledge of your portfolio of client business (Key Account Management) * Lead and collaborate with cross-functional teams to meet account objectives and goals * Lead the development of strategic account plans and forecasts based upon organic growth * Balance the need of the internal and external stakeholders * Work directly with clients to develop program-related strategies * Proficient in technology and project management details * Team player who is able to instill confidence and motivate cross-functional teams * Accountable for all phases of account expansion and delivery of solutions and expansion/growth

* 2-4 years of account management experience * 2-3 years of project management experience * Proven collaboration and negotiation skills * Strong organization and leadership skills * Ability to handle multiple priorities and projects in a fast-paced, highly collaborative work environment * Highly motivated and energetic professional capable of driving business and delivering results **Preferred Experience** * Strong understanding of the health care industry, with specific experience in general regulatory compliance in the payer market segment