Associate Director, Channel Strategist/ Cambridge, MA or East Hanover

Novartis provides healthcare solutions that improve and extend people’s lives. We use science-based innovation to address some of society’s most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. Our company is focused on industry-leading divisions with innovation power and global scale: pharmaceuticals, eye care and generic medicines.

Provide counsel to all Novartis divisions and support development of social media channel strategy to meet business objectives.

* Lead the development of a strategy for selecting, implementing and maintaining the right social media platforms based on business objectives and content working across divisions, units and countries. * Drive guidelines and standards for the identification, implementation and evaluation of social media platforms * Stay ahead and on top of trends in social media platforms and innovations and educate key stakeholders across Novartis divisions * Lead strategy development for placing content on the optimal social media platforms and channels * • Drive content to the optimal Novartis Corporate Social media platforms

* Bachelor’s or equivalent 4-Year university degree required * > 5 Years experience in communications and/or social media, ideally in agency, consulting, or multinational corporate environment * Extensive experience in Digital & Social Media channel management * Fluent English, Bilingual Spanish a plus * Demonstrated track record of successful channel strategy development, implementation, evaluation and feedback loop to customers * Deep knowledge of Social Media trends including expertise in current and emerging platforms to be able to develop the appropriate strategy * Excellent writing and editing skills * Excellent communication, interpersonal and presentation skills - Ability to adapt style to communicate at all levels of the organization. * Ability to manage stakeholders and influence across a cross-functional matrix organization * Strong organizational skills with demonstrated ability to manage multiple priorities simultaneously * Proactive, entrepreneurial approach to recognizing needs and anticipating issues and solving problems * Strong project management skills * Adaptability and flexibility – willingness to take on new assignments outside of responsibilities