Technical Entertainment Manager

Norwegian Cruise Line is the innovator in cruise travel with a 50-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility

Responsible for supervising the maintenance and operation of all fleet audio-visual, sound, light and rigging systems onboard the fleet.

* Ensures all onboard technicians provide adequate technical support for all audio visual, sound, light and rigging systems to Cruise Director and Hotel department within technical capabilities. * Manages the continuous maintenance and servicing of all entertainment equipment on board. Ensures preventive maintenances are carried out and conducts yearly audits on all vessels. Plans for adequate refurbishments, maintenance and repair projects of all entertainment systems while ships are on dry dock. * Coordinates orders and deliveries of supplies required for the continuous operations of entertainment systems within budgetary guidelines. * Coordinates and supervises with the Director Technical Entertainment all upgrades and installation of entertainment systems in order to maintain the latest technology in all entertainment venues. Coordinates with New Build department all new build projects regarding entertainment systems and equipment. * Oversees and coordinates technical systems requirements related to special events e.g. advertising & promotions, private charters and other events onboard. * Primarily responsible for coordinating scheduling and staffing of all onboard technicians in order to provide adequate technical support and maintenance of all entertainment equipment onboard the ship. Responsible for the employment, performance management and discipline of entertainment technical staff. * Responsible for the adequate system training and continued development in relevant field of all technical entertainment support staff. * Works, maintains and creates relationships with multiple vendors in order to find and retain the most qualified and reliable vendors at the best competitive rates. * Supports fleet entertainment technicians to maintain a safe working environment per SEMS & SOX policies. * Maintains and updates work descriptions for all technicians as needed in conjunction with individual areas. * Perform other duties as assigned. * Incumbent reports directly to the Director Technical Entertainment. Regular communication is expected with Chief Electrician, Electronic Engineer and Technical Supervisor to ensure all systems meet operational needs and availability and maintenance, repair and installation are kept within budgetary guidelines. Incumbent is expected to maintain and build good working relationships with multiple vendors in order to continuously support operational needs.

Excellent project management and organizational skills in order to carry out maintenance repair and installation projects of entertainment equipment on time and within budgetary guidelines. Excellent written and verbal communication skills in order to interact with technical staff onboard the ship, vendors, Cruise Director, Hotel Director, Chief Electrician, Electronic Engineer and Technical Supervisors and technical staff onboard the ship **Education:** Minimum of an Associates Degree in Electronics/Electrical or Audio/Visual Communications or related field required. **Experience:** Minimum of 7 years experience in areas of audio/visual communications and sound/lights technology required. Cruise ship and ship building experience in the aforementioned areas is a plus. **Knoledge and Skill:** Proficiency in all computer platforms including Macintosh and Windows operating systems and systems networks in order to operate, and maintain entertainment systems and equipment. Must be able to read and interpret basic electrical systems drawings and flowcharts.