Computer Operations Analyst lll

Northrop Grumman is a leading global security company providing innovative systems, products and solutions in autonomous systems, cyber, C4ISR, strike, and logistics and modernization to government and commercial customers worldwide.

Analyzes, documents and reports computer processing abends and problems, determines cause, assesses alternative solutions, implements corrective action and monitors to avoid recurrence. Develops, coordinates and maintains department operating procedures and systems to ensure effective problem-solving operations. Maintains control of software and hardware change implementations and coordinated changes with applicable personnel to ensure proper utilization of CPU resources, channel I/O completion, peripheral devices, DASD and network environments. Provides network, computer and equipment problem resolution support to improve customer satisfaction in reliability, availability, and cost of service.

Under broad direction, oversee and perform advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum information technology (IT) system operations. Design and oversee upgrades and new installs of IT systems and services ensuring coordination with Cyber Security Specialist. Perform Tier III upgrades of networking systems, IT systems, and storage networking. Perform Tier III troubleshooting, optimization, and performance management of Internet Protocol, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and routing protocols. Integrate enterprise, regional, and local IT systems ensuring current network operations are sustained or oversee their recovery. Knowledge of Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (N

* Ten plus (10+) years of IT experience required. * Possess one of the following: Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), or a Microsoft Certified Technology Specialist (MCTS) certification. * Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II. One of the following: GSEC, Security+ (CE), SSCP, CCNA-Security * Secret Clearance (Interim to start)