Product Manager Platform

New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps.

We are looking for a Product Manager with a mix of real software skills and business savvy. At New Relic, you will be a core leader in the team responsible for driving product strategy and vision, relations with customers and our partner ecosystem, working with Engineering to deliver breakthrough products, and growing the business in partnership with Marketing, Sales, and Customer Success teams.

* Develop the overall product strategy, informed by customer and market insights, competitive pressures, technical capability, and internal initiatives/assets – and use it to align and energize key stakeholders and team members responsible for the overall business. * In collaboration with Engineering, define a detailed, rolling 4-quarter product roadmap based on the product strategy and drive the alignment of key releases to deliver on the roadmap; adjust the roadmap as needed based on key metrics, market forces, and changes in execution resources. * Lead the business during the full product lifecycle – from requirements definition, to delivery, to end of life – collaborating with other teams across the company, including Engineering, UX, QA, Ops, Support, and Marketing and Sales counterparts. Communicate a clear set of business priorities and customer imperatives at all times and actively work with the extended team to drive key trade-off decisions. * Establish business metrics and key customer/market research questions and work with market research (or build your own process) to gather key customer insights to inform optimization or new product development. Maintain an active view of key competitors and their anticipated next moves. Deeply engage other parts of the team in this process. * Collaborate with Sales Management, Marketing, Finance, and other relevant teams to provide the market context and key drivers that feed the revenue forecast and longer-term outlook and TAM. Actively engage and solve for business limiters within your control and passionately pursue accelerants. * Meticulously think through every aspect of the overall customer experience, putting users' needs first in the definition of requirements. Continuously seek improvements to the customer experience working with the UX and Engineering team to better drive the business and/or key metrics. * Serve as key spokesperson for the business, delivering clear, compelling communications up and across New Relic and outside the company to position your product for success and garner any support required to successfully execute the business. Actively support Go to Market and ongoing marketing activities in partnership with PMMs and the Sales team

* 5+ years software product management – or software development with product planning responsibilities * Experience with Agile development methodologies * Experience working in medium-to-large software companies * Experience working on or managing enterprise/business-to-business products * Strong interpersonal skills, including the ability to lead via influence, patience and determination * Excellent analytical/problem-solving skills * Background in SaaS and cloud-based software * Participation in all stages of the software development lifecycle * Background with data modeling and data analysis * BA/BS in Computer Science or related field