Dev Ops Manager

Minerva enables service providers to offer an engaging television experience to their subscribers, across any network, on any device and at any time. Every day more than three hundred operators around the world deliver advanced television services powered by our software platform.

Minerva is a leading provider of service and subscriber management solutions for the delivery of pay television and video entertainment services. By supporting a best of breed open ecosystem. We are currently in search of a Dev Ops Manager to provide hosted services for Minerva software offerings.

* Create and lead the DevOps team to provide hosted services for Minerva software offerings * Plan, test and launch Minerva Hosted Services * Create staffing plans, job descriptions, and hire resources to operate and monitor hosted services * Interface with the Minerva Product Management team to communicate requirements for DevOps for the hosted services offerings * Work with Professional Services to ensure successful customer launches with hosted services * Serve as the escalation point for Technical Support issues with hosted services * Manage the ongoing introduction of new software releases into hosted services * Measure, monitor, and improve customer satisfaction with hosted services * Create processes and workflows as needed to manage hosted services * Develop the skill inventory of the Services team to increase their productivity and effectiveness * Modify, update, or create necessary processes for smooth, repeatable and reliable operations * Required Knowledge: * Maintaining and deploying Java web applications on application servers such as JBoss and Weblogic. * Manage multiple AWS services, e.g. EC2, VPC, RDS, IAM, ELB * Knowledge of IP Networking, Network security, Firewalls * Experience with deploying and scaling out SaaS/Cloud applications on Amazon Web Services * Knowledge of configuration management tools, RPM and yum * Nice to have: experience with NoSQL systems. Skills & Abilities:

* Strong leadership skills * Learn and understand complex technical systems quickly * Excellent written and spoken communications skills * Technical depth in one or more of the following: multi-tenant hosted environments, IPTV middleware, Analytics, and databases * Minimum of 5 years managing SAAS (software-as-a-service) DevOps team * B.S. or M.S. in Electronics or Software Engineering