Accounts Payable Supervisor

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the largest life insurance companies in the world. Founded in 1868, MetLife is a global provider of life insurance, annuities, employee benefits and asset management. Serving approximately 100 million customers, MetLife has operations in nearly 50 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

MetLife has announced it plans to separate a substantial portion of its U.S. Retail business. While the structure and timing of the separation are still being determined, and the separation remains subject to several contingencies, any separated company will be branded Brighthouse Financial. This role in the Accounts Payable job family is responsible for maintaining detailed internal records and controls accounting for the purchase of goods and services.

* First line management supervising payment of vendor invoices * Supervise payment of employee reimbursement requests * Analyze and resolve problems related to the payment process * Review daily production for efficiency and accuracy; take corrective action where necessary * Monitor and track daily team production rates * Perform quality control sampling of all transactions * Analyze and resolve complex employee and vendor issues communicated via the “Hotline” * Acquire and maintain proficiency in the daily accounts payable operation by performing processing duties on an as-needed basis * Guide team members in effectively scheduling and directing workflow within the team, in implementing process improvements, and in establishing and meeting service; motivate team members to achieve personal stretch goals * Reinforce and communicate unit and team goals through team building and coaching * Facilitate input from team members regarding process improvement and quality control * Foster open communication with team members, analysts and management personnel * Provide assistance and training to team members * Address problems and issues referred by team members * Promote adherence to PO/AP Service Center Charter * Work closely with Shared Services Analysts in the resolution of operational concerns and problems * Conduct and/or facilitate performance and salary planning for staff * Supervise a team of Accounts Payable Representatives and handles all personnel actions including hiring/firing, performance reviews, and salary planning, etc.

**Required Qualifications** * Prior supervisory experience required; 5+ yrs. relevant business experience * Bachelor's degree * Working knowledge of basic accounting concepts in the area of accounts payable * Excellent oral and written communication skills necessary * Knowledge of AP computer applications and systems * Knowledge of electronic systems used for PO/AP transaction processing helpful * Knowledge of MetLife financial systems helpful * Strong organizational skills and ability to set priorities and be flexible when priorities change * Evidenced sound judgment in situations where formal rules are lacking * Strong analytical skills * Ability to work well with people in a team environment **Required Education** BA/BS degree, preferably in Finance or Accounting, OR equivalent exp.