Access Service Rep

Meridian Health

(Brick, New Jersey)
Full Time Part Time
Job Posting Details
About Meridian Health
Meridian Health provides health care services where you and your family need it the most. In the hospital, community, and in-home settings, our services are tailored to your needs, and we are committed to advancing our medical services through clinical education and research. Our comprehensive services include cutting-edge diagnostic procedures, innovative treatment options, and compassionate care by our team of skilled health professionals.
Summary
How have you impacted someone's life today? At Meridian Health our Access Service teams are focused on improving the patient and guest experience by providing the highest levels of patient focus, guidance and process excellence each and every day. You will be working with our patients and their families to create and maintain accurate electronic records while assisting them in navigating and interpreting financial and insurance information along the way. This role will allow you to apply your skills and competencies while building your career within New Jersey's premier health-care system.
Responsibilities
* The Access Service Representative is responsible for providing assistance and guidance to patients/customers in need of general department information * S/he provides clerical and telephone support to the department and performs computer input of records. * S/he assists customers in interpreting financial/insurance data and in the completion of appropriate forms/ consents/ paperwork.
Ideal Candidate
* High School Diploma or equivalent is required * Must be able to stand for long periods of time * Registration experience preferred * Must be able to manage a bedside mobile work station * Customer Service experience * Must be able to manage high volume and high stress levels * Must be able to manage multiple computer applications simultaneously

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