Auto Claim Adjuster - Miami, FL

Mendota Insurance is a non-standard insurance company that writes automobile policies to customers that have medium to high risk driving records. Mendota Insurance is a subsidiary of Kingsway Financial.

We are currently seeking candidates for a Personal Lines Auto Claim Adjuster position in Miami, FL. Our Claim Adjusters investigate, evaluate, negotiate and resolve automobile claims in certain states.

* Handle low to moderately complex property damage cases. * Obtain facts to evaluate coverage, liability and damages. * Identify subrogation and salvage opportunities and complete required referral timely. * Establish and maintain appropriate claim reserves. * Provide timely contact with all required parties. * Assure cost-effective resolution. * Coordinate potential fraud investigations with SIU. * Comply with state specific regulations and state fair claim practices requirements. * Manage expenses through appropriate vendor oversight including defense counsel. * Represent the claim department to our customers, retail agents, regulatory authorities, and other contacts to promote the Company’s image and mission. * Maintain quality claim files in accordance with appropriate best practices and claim handling file expectations. * Participate in individual and department training as needed.

* Bachelor’s Degree or equivalent experience. * One year minimum of working as a claim adjuster with an automobile insurance company. * Excellent written and verbal communication skills. * Ability to connect with insureds and claimants while gathering important information. * Ability to be flexible and adaptable in a fast paced, team environment. * Ability to work independently and use intuitive decision making. * Offer friendly, considerate, and efficient claims service at the same time effectively communicating next steps. * Recent working experience and confidence using Microsoft Outlook, Word and the internet. * Able to handle urgent and sometimes difficult calls. * Able to resolve issues and multi-task while handling claimant calls.