Medical Collector

We are engaged in providing excellence and quality service to candidates and employers relative to temporary staffing, contract staffing, direct hire placement, and recruiting.

The Medical Collector role is a new position with a growing medical company in North Austin. The position is a Business to consumer role.

* Reviews status of outstanding accounts receiveables and initiates collection action by contacting each account according to due date. * Reviews invoices, status reports and claims for accuracy. * Calls patients, insurance companies, and facilities for collections. * Answers phone calls from patients, doctors, hospitals and insurance companies. * Sets reasonable and timely financial arrangements when necessary. * Prepares correspondence or invoices on accounts requiring special handling. * Determines accounts to list with outside collection agency according to credit and collections policy. * Prepares work list for management review. * Researches denied or disputed account balances. * Works with Medical Insurance Contract Administrator in preparing claims appeals. * Prepares work sheet for adjustments to be made to account. * Obtains management approval on requested adjustments. * Works with Payment Posters to correct any errors, including misapplied payments, reversed late charges, direct deposit errors, and overpayments from insurance errors. * Interface with co-workers, management, and other departments on issues that concern and affect them. * Performs other duties as assigned. * Responsible for security of member files. * Generates reports for management. * Assists in special projects as required.

* Good oral and written communication skills. * Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress. * At least two years experience in credit and collection work. * Has a working knowledge of the Fair Debt Collection Act and state and federal laws concerning collection activities. * Ability to work various shifts and overtime as required. * Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.