Commercial CSR

Matched Careers has adopted a slogan “Connecting The Best In The Business”. We use our 40+ years of Insurance Industry experience and relationship-building to find the best-matched talent for Insurance Brokers and other industry employers. Our name was chosen to demonstrate our commitment to results – in having successfully MATCHED people and employers for the optimum benefit of candidates’ CAREERS.

Orange County California independent insurance agency is seeking a Commercial Customer Service Rep (CSR) to handle a book of small-to-middle market clients.

The position requires a candidate with the following skills and attributes:

• Minimum 2-3 years recent work experience servicing a commercial casualty book of business
• Working experience with Microsoft Word and Excel
• Working experience with AMS360 and FSC Rater preferred
• Bi-Lingual in Spanish (written and oral), strongly preferred
• Outstanding verbal & written communication skills
• Ability to prioritize and organize multiple tasks and work within deadlines
• Independently manage $350k revenue book of commercial business
• Represent the agency in a professional and businesslike manner both in the office and on client appointments
• California Property/Casualty Insurance License
• Working experience with Mercury Insurance, Allied and Hartford preferred.
• Working experience with Surplus Lines Markets and Wholesalers on commercial business
• College degree or some college education preferred