Consumer Loan Officer

Marine Credit Union is a dynamic, thriving organization serving the financial needs of our Members and the general public throughout the Midwestern United States. Our enterprise provides financial products and services through Marine Credit Union and Consumer Loan Services LLC, and has a proud history of service excellence spanning over eight decades.

As a Consumer Loan Officer, you create relationships and learn about our members’ lives and financial history. You have the unique ability to look beyond a credit score, placing value on individual circumstances, and help our members achieve their financial dreams.

The Consumer Loan Officer position is a financial sales position. In this role you will provide information on financial products and services to current and prospective members. You are responsible for completing the full loan application process, including the preparation of documents, analysis of data and credit history, as well as collecting and reviewing required documentation for consumer loan products. You will promote credit union products to members and impact local decisions to approve or deny loan applications. Additional responsibilities include: * Provide exceptional service to our members from the loan application to approval process. * Make calls to members using lead lists generated internally to increase clientele and loan applications. * Get to know our members’ financial situations in order to suggest the best product or service that will meet their needs. Determine collateral needs and payment plans for members applying for routine loans. * Recommend and outline terms of loan. Inform and educate prospective borrowers of loan commitments. * Place follow-up calls to members regarding delinquent loans. * Network within the community to promote MCU’s services and generate new lending opportunities.

The ideal candidate is one committed to providing exceptional service. It’s more than “crunching numbers” at Marine Credit Union (MCU), we take the time to understand our members and fully understand their story to find creative solutions to help them achieve their financial dreams. Qualifications include: * Ability to build rapport, credibility and trust * Competitive drive with determination to succeed and achieve goals * Positive attitude and willingness to learn * Experience working in a face to face customer service/sales environment * Degree in Business or related field * Proficiency in Spanish is given additional consideration