Junior Community Manager

MakerBot

(MetroTech Center)
Full Time
Job Posting Details
About MakerBot
MakerBot, a subsidiary of Stratasys Ltd. (Nasdaq: SSYS), is a global leader in the 3D printing industry. Founded in 2009 in Brooklyn, NY, MakerBot strives to redefine the standards for reliability and ease-of-use. Through this dedication, MakerBot has one of the largest install bases in the industry and also runs Thingiverse, the largest 3D printing community in the world.
Summary
MakerBot is looking for a Community manager to join our team for Thingiverse. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you. Our ideal candidate has exceptional oral and written communication skills and is able to develop great content. You will engage, educate, and advocate on behalf of our community and will work cross-functionally throughout the organization to optimize the user experience. You should be a ‘people person’ with great customer service skills and the ability to moderate online conversations with our community. Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
Responsibilities
* Serve as a resource and ambassador to Thingiverse community * Provide first-class support and account management to a growing number of Thingiverse users. * Develop a content plan and execute on it * Manage Thingiverse presence on social channels * Help grow the Thingiverse community through marketing efforts * Monitor and report on feedback to the product and development teams * Stay up-to-date with digital and 3D printing trends
Ideal Candidate
* You're a people person. You thrive working with others and love building personal connections * You are organized, and like to create structure when it's lacking * You're a problem solver and are confident in your decision making abilities * You're empathetic and can remain calm under pressure * You are data-driven and are comfortable using numbers to drive your initiatives forward * You have exceptional written, verbal and interpersonal skills * Passionate about sharing, collaborative consumption, and tech startups * Social media savviness with a professional online presence * You love 3D printing as much as we do
Compensation and Working Conditions
Benefits Benefits included

Additional Notes on Compensation

We have great benefits, fun social events, and of course all the free snacks and ping-pong tournaments that you would expect at any cool tech company.

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