Retail Administrative Support Team

Macy's, the largest retail brand of Macy's, Inc. (NYSE:M), delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com.

The AST’s primary responsibilities are to organize the Store Management Office, execute operational administrative functions, oversee scheduling maintenance, balance the vault and other cash functions daily, distribute reports from My Macy’s Portal to management team, facilitate the screening/hiring process, handle HR functions, and act as the HR liaison for store employees. Performs other duties as assigned.

• Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management, or the general public
• Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer
• Coordinate all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store management
• Balance vault and store checkbook and perform other cash functions on a daily basis
• Act as MST liaison and train associates and GSMs on how to call in repairs;
• Regular, dependable attendance and punctuality

Education/Experience:

• High School Diploma or equivalent. Some college is desirable.
• Minimum of two years administrative experience.

Communication Skills:

• Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent written and verbal communication skills.

Mathematical Skills:

• Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Other skills:

• Typing minimum of 60 wpm. Working knowledge of Microsoft Word, PowerPoint, Excel, Exchange, and Lotus Notes.
• Able to handle multiple tasks simultaneously.
• Self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team.
• Must possess a strong sense of urgency.
• Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.