Technical Writer

LiveRamp

(San Francisco, California)
Full Time
Job Posting Details
About LiveRamp
LiveRamp is the leader in data connectivity, helping the world’s largest brands use their data to improve customer interactions on any channel and device. We thrive on mind-bending technical challenges and value entrepreneurship, humility, and constant personal growth.
Summary
Are you ready to put your superb writing skills to the test and develop documentation and educational content for a highly complex product? Do typos and grammatical errors drive you absolutely crazy? Are you looking to be a key contributing member of the product team? Consider joining us.
Responsibilities
* Create and organize content in our knowledge base for both internal and external use in collaboration with product, engineering, and sales. * Develop the “voice” of LiveRamp and be the primary owner of all copy across the product, training tools, and documentation. * Research and decide on tools and services that we can use for client education, documentation, and more. * Contribute towards building a great company.
Ideal Candidate
* 3+ years of technical writing experience ideally at an enterprise SaaS company. * Extensive design or copywriting experience. * Ability to make technical concepts, designs, and documents accessible to a variety of different technical and non-technical audiences. * Quickly pick up on technical products and concepts to become an expert on all of our products. * Proficiency in HTML, CSS, and Photoshop or equivalent design tool. * Type S(tartup) personality: smart, ethical, friendly, hard-working and proactive (no exceptions). * Desire to work in San Francisco. We will relocate you if necessary.

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