Revenue Operations Accountant

Lithium delivers awesome digital customer experiences at scale for the world’s biggest brands including Airbnb, AT&T, Sephora and Spotify. Comprising Social Media Management and Communities, the Lithium engagement platform enables brands to manage multiple digital touchpoints, facilitate millions of conversations, and drive smarter decisions through data – connecting customers, content and conversations at the right digital moment.

The Revenue Operations Accountant is an integral member of Lithium’s Accounting and Finance team and reports to the Senior Manager, Revenue Operations. This highly visible position will be a key resource in supporting the Company’s growth and ensuring accurate billing, revenue reporting, and customer success. As part of their core responsibilities, this individual will have exposure to work cross functionally across the organization, including Order Management, FP&A, Business Systems, Sales, Deal Desk, Legal and Marketing. It’s an exciting time to be at Lithium and this opportunity will provide both a challenging and rewarding career growth opportunity.

* Ensure compliance with corporate billing and AR policies, procedures and controls * Assist with the maintenance of customer master files * Process, obtain approvals and enter customer contracts and orders in billing system * Assist with the billing process (new contracts, renewals, time and material) * Audit and reconcile billing and AR data * Create / run billing and AR reports as needed * Participate in month-end close activities * Assist with revenue recognition procedures * Monitor and respond to AR alias mailbox * Track, respond and resolve customer and sales personnel billing inquiries * Support collections process * Research and resolve billing and AR adjustments disputes and inquiries * Process billing and AR adjustments * Assist with document archiving * Assist with account reconciliations and analysis * Analyze billing and AR data as necessary * Assist with the development of billing and AR requirements and solutions for new applications or enhancements * Assist finance and operating departments with billing and AR related matters * Assist with the compilation and updates of billing and AR scorecard metrics * Assist with special projects as needed

* AA/BS/BA or equivalent degree * 3+ years of billing, accounts receivable, accounting or other relevant work experience * Experience with order processing, billing, accounts receivable or related processes and procedures * Ability to effectively communicate with customers, employees and management (verbal, email, correspondence) * Proficient in PC applications (excel, word, email) * Experience with order processing, billing or accounts receivable applications (preferably NetSuite, Salesforce) * Good analytical skills, accuracy and attention to detail * Ability to effectively interact with multiple functional departments * Ability and willingness to meet business critical deadlines * Strong time management and organizational skills