Product Marketing Director

Lithium delivers awesome digital customer experiences at scale for the world’s biggest brands including Airbnb, AT&T, Sephora and Spotify. Comprising Social Media Management and Communities, the Lithium engagement platform enables brands to manage multiple digital touchpoints, facilitate millions of conversations, and drive smarter decisions through data – connecting customers, content and conversations at the right digital moment.

* Work closely with the product team to develop Lithium’s flagship core community product * Be the voice of the customer and collect customer requirements; understand their challenges and goals * Define and develop go-to-market strategy, messaging, and positioning * Sales enablement and training: create content, assets, and tools including sales presentations, ROI tools, whitepapers, blogs, competitive briefs and other materials * Engage, influence and gain buy-in cross-functionally across Product, Engineering, Sales, Services and Marketing * Present and get buy-in from senior leadership on product milestone check-ins * Develop and execute high impact marketing plans and campaigns to support product launches and ongoing awareness * Understand market trends and competitive landscape in the digital customer experience landscape * Be a spokesperson for the company at key industry events and in interviews with thought leaders

* 4+ years PMM experience at B2B SaaS company * A DRIVER, results and outcome driven, who is not only strategic thinker but also execution oriented * Passionate about products, ideally social/community * Outstanding communication and presentation skills; experience speaking in front of large audiences a plus * Fast learner, decisive * Ability to interpret data and develop a point of view * Previous management experience preferred * BS degree; MBA preferred