Customer Relations Associate

Libbey

(Toledo, Ohio)
Full Time
Job Posting Details
About Libbey
Libbey, Inc is the leading producer of glass tableware products in the Western Hemisphere and one of the largest glass tableware manufacturers in the world. It designs and markets an extensive line of high-quality glass tableware, ceramic dinnerware, metal flatware, hollowware and serveware items to a broad group of customers in the foodservice, retail, and business-to-business markets in over 100 countries.
Summary
Libbey Inc. is currently hiring new team members for our Customer Relations Team. These positions are full time, contract roles, with an opportunity to transition to a full time Libbey Associate in the future. We are looking for a service oriented professional, who will provide friendly and timely service to our customers country-wide. This individual must have impeccable communication skills, strong time management capabilities and a collaborative attitude. Our team members work closely together in an environment that fosters innovation and cooperation.
Responsibilities
* Provide prompt and courteous service to all telephone and electronic inquiries that come through * Provide order confirmations to customers * Provide proof of delivery / tracking information to customers * Gather and copy required documents for claim research * Manage internal system reporting * Assist department in a variety of ways to ultimately provide seamless service
Ideal Candidate
* High School Diploma or GED equivalent, required * Associates or Bachelor’s Degree preferred * Previous customer service experience highly preferred * Proficient computer/data entry skills * Flexibility to work an off-shift, on occasion, to provide applicable customer coverage
Compensation and Working Conditions

Working Conditions

Work schedule is Monday-Friday, day shift

Questions

Answered by on
This question has not been answered
Answered by on

There are no answered questions, sign up or login to ask a question

Want to see jobs that are matched to you?

DreamHire recommends you jobs that fit your
skills, experiences, career goals, and more.