Bilingual Customer Service Representative

Leggett & Platt

(Carthage, Missouri)
Full Time
Job Posting Details
About Leggett & Platt

Leggett & Platt, which pioneered sleep technology when it introduced its bedspring more than 125 years ago, is an S&P 500 diversified manufacturer. Serving a broad suite of customers that comprise a "Who's Who" of U.S. companies, Leggett & Platt conceives, designs, and produces a diverse array of products that can be found in most homes, offices, and vehicles. Founded in 1883, the company is made up of 20 business units, 18,000 employee-partners, and 130 facilities in 17 countries.

Responsibilities
  • Assists customers - both domestically and internationally - with part sales and machine support via phone, email, and fax
  • Provides quotes for parts
  • Fills orders and ensures they ship as promised to customers
  • Assists Sales Representatives with potential sales leads and/or service issues with customers
Ideal Candidate
  • Must be fluent in Spanish and English
  • Must have solid working knowledge of Microsoft Excel, Word, and Outlook
  • Bachelor's degree is highly preferred but not required
  • 2-3 years of customer service experience a plus
  • Ability to maintain phone etiquette
  • High level of professionalism and business maturity
  • Strong organizational skills
Compensation and Working Conditions
Benefits Benefits included

Additional Notes on Compensation

We offer a comprehensive benefits package. While benefits may vary by location, we typically include: medical, dental, vision, discount stock purchase plan, tuition reimbursement, employee discounts and more.

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Carthage, Missouri
Skills Desired
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  • Customer Service
  • Emailing
  • Microsoft Excel
  • Microsoft Word
  • Outlook
  • Sales
  • Fax
  • Business

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