Administrative Associate

Knot Standard is a luxury custom menswear company with one goal; to consistently offer premium service, selection combined with tradition and classic tailoring, for our client and his personal stylist to create the lifestyle he desires. To date, we operate seven appointment-only showrooms in New York, Chicago, D.C., Houston, Austin, Dallas, and San Francisco, in addition to our e-commerce based business.

• Responsible for managing sales support activities and strategies
• Responsible for coordinating schedules with clients for fittings and appointments
• Ensuring all garments are tagged, labeled, steamed, and organized for fitting
• Responsible for coordinating scheduling and logistics within daily calendar of the CEO and NYC Style Advisor
• Responsible for execution of defined administrative tasks within Senior Management team
• Assisting Style Advisor with reset checklist before, during, and after appointments
• Responsible for product management of shipping and receiving
• Responsible for inside sales outreach efforts to local companies and businesses
• Responsible for adhering to Company goal setting on a monthly, quarterly, and annual basis for both sales numbers and customer satisfaction in conjunction with Company expectations

What We're Looking For

• Bachelor’s degree preferred
• Highly organized individual
• World-class communication and time management skills
• Prior affiliation with successful customer-facing businesses, preferably in the retail or luxury industries
• Familiarity and passion for the menswear industry

Who You Are

• Enjoyable, personable, fun to be around
• Independent decision making skills
• Ability to self-manage, and work remotely with a minimum of daily oversight
• Excellent communication skills, written and verbal
• Results-oriented with the ability to balance other business considerations
• Serve as a Brand ambassador both inside and outside of the showroom