Senior Programmer/Analyst

King Arthur Flour, founded in 1790, is a centuries-old consumer goods company with a 21st-century outlook. The innovative and imaginative ways we market to and serve our customers, both traditionally and online, have gained international attention. A 100% employee-owned company headquartered in Norwich, VT, we’re a perennial top finisher in the Vermont Best Places to Work competition.

Responsible for the software systems used in day-to-day operation of the business. This involves maintenance, project leadership, and hands on technical work to accomplish goals and priorities.

* Manages the implementation, ongoing support and integrations of business applications systems * Manages the reporting and data analysis needs of users * Participates in the evaluation of new business application systems * Detects, diagnoses, and resolves problems with business application systems * Maintains extensive knowledge of the integration and relations between multiple complex application systems * Works with users to define system requirements and resolve problems * Builds relationships with internal business units to understand their business and identify opportunities for system enhancements * Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. * Designs, codes, tests, debugs, and documents those programs. May work with other programmers depending on size of project. * Competent to work at the highest technical level of all phases of applications systems analysis and programming activities * Regularly provides guidance and training to less-experienced analysts/programmers * Participates in the evaluation and selection of vendors * Handles problems with vendors or products as necessary * Manages individual projects, including estimates and timelines, and leads implementation to ensure that specifications are met * Participation in rotating off-hours and weekend on-call duties are required

* Strong understanding of business processes including supply chain, inventory, sales, marketing, and forecasting * Experience evaluating current practices for efficiencies and improvements * Knowledge of SQL, XML, and one common programming language * Excellent organizational and project management skills including ability to organize time, work on multiple tasks, and follow through to completion of task or project * Ability to create and write clear, complete documentation of systems and procedures * Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy * Self-motivated and able to work independently or with a team * Committed to providing excellent service and support to IS customers **Education/Experience** * Bachelors degree in Information Technology or related field * 7+ years experience in a multi-channel environment supporting operations **Physical Requirements** * Regularly sit for extended periods of time * Use computer equipment including keyboard, mouse and monitor 4-8 hours daily