Professional Services Administrator

Kelly

(Fitchburg, Wisconsin)
Full Time Travel Required
Job Posting Details
About Kelly
At Kelly Services®, we work with the best. Our clients include 97 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Summary
Kelly Services has partnered with a Leading Technology Company in Vernon Hills, IL seeking a Professional Services Administrator to handle all contract and billing administration matters for projects within their assigned area of responsibility. The incumbent is responsible for configuring the billing system to ensure accurate and timely issuing of invoices as project progresses. Responsible for effectively working with internal departments and external parties to ensure project requests are completed and deadlines are met.
Responsibilities
* Maintain billable resources’ schedules * Meet regularly with branch sales and engineering teams to ensure proactive response to staffing needs and to anticipate staffing constraints * Maintain project status in the resource tracking and invoicing system of record * Facilitate contracts with partners * Work with peers to maximize the professional services team's utilization throughout the United States team members in the planning and execution of various types of events
Ideal Candidate
* Three years of direct customer service experience. * Ability to work well with teams and also independently. * High degree of organization and attention to detail. * Handle multiple projects within a fast paced environment. * Develop and maintain positive working relationships with all internal clients and contacts. * Ability to communicate with coworkers at all levels in the organization. * Strong analytical and problem solving skills. * Excellent written and verbal communication skills. * In-depth knowledge of the Microsoft Office Suite. * Ability to continually learn new technologies and to keep pace with an ever-changing industry. **Education/Experience** * Bachelor’s Degree or equivalent experience required in an IT related field with equivalent experience. * IT related project management experience * Leadership experience
Compensation and Working Conditions

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