IT Desktop Support

Kabam, Inc. (“Kabam”) creates, develops, and publishes massively multiplayer games that are available to a global audience on mobile devices via its own dedicated channel in the Apple App Store, Google Play, and the Amazon Appstore.

This summer you have the chance to be part of Kabam's Internship Program! As an intern at Kabam, you will be matched up with an experienced mentor. You’ll work in a collaborative, open environment and get meaningful work.

* Support all division users by installing, configuring, diagnosing, analyzing hardware and software, performing both periodic and emergency maintenance * Support client hardware and software and assist other IT team members in problem resolution * Assist in the implementation and maintenance of the network and network-based applications and hardware of the division * Provide assistance in the implementation and maintenance of a client/server environment * Help inventory all incoming and outgoing equipment * Set-up and provide assistance with technical requirements for meetings and events (ex. Video Conferencing, Air Play, Audio Bridging, Video Projection and recording) * Incident and Request management through IT Ticketing system

* College junior or senior, graduating December 2016 – June 2019 * Ability to support Windows and Macintosh computers in a complex networked environment * Highly developed customer service skills * Adequate understanding of technical terminology with knowledge of the interrelationship of software, hardware, and network environments * Capacity for analytical thinking and rapid problem solving in a fast-paced environment * High degree of self-motivation; must be exceptionally resourceful, detail-oriented, and have organization skills * Effective oral and written communicator in person, by phone or via the computer * Must be able to safely lift and carry 50 lbs.