Student Success Specialist

In 1999, we set out to answer a call. It was a call voiced by a growing number of parents whose children's needs were not being met by traditional education models.

The Student Success Specialist will be responsible for successful implementation, enrollment, and onsite support.

• Manage the student enrollment process
• Onboard new Students to ensure a smooth transition to the of K12/FuelEd platform.
• Provide ongoing training and support to students about K12/FuelEd products and services
• Coordinate K12/FuelEd resources to ensure customer experiences seamless service delivery from operations, enrollment, instruction support, etc.
• Foster strong working relationship with key customer stakeholders, soliciting regular feedback and responding proactively to any concerns
• Monitor program outcomes and provide proactive recommendations to families and K12/FuelEd stakeholders to improve student and program outcomes
• Process and review students applications
• Other duties as assigned

Position is an office-base located Jacksonville FL This is a Non-teaching position This a Seasonal Contractor Position (Six months to up to 1 year) Full-time (40 hours a week) with health benefits offered

• Associates Degree or equivalent experience
• Knowledge of Microsoft office programs
• Ability to meet the Florida Jessica Lunsford Act criteria
• Some data entry experience preferred