Student Success Specialist

K12

(Jacksonville, Florida)
Full Time
Job Posting Details
About K12
In 1999, we set out to answer a call. It was a call voiced by a growing number of parents whose children's needs were not being met by traditional education models.
Summary
The Student Success Specialist will be responsible for successful implementation, enrollment, and onsite support.
Responsibilities
* Manage the student enrollment process * Onboard new Students to ensure a smooth transition to the of K12/FuelEd platform. * Provide ongoing training and support to students about K12/FuelEd products and services * Coordinate K12/FuelEd resources to ensure customer experiences seamless service delivery from operations, enrollment, instruction support, etc. * Foster strong working relationship with key customer stakeholders, soliciting regular feedback and responding proactively to any concerns * Monitor program outcomes and provide proactive recommendations to families and K12/FuelEd stakeholders to improve student and program outcomes * Process and review students applications * Other duties as assigned
Ideal Candidate
Position is an office-base located Jacksonville FL This is a Non-teaching position This a Seasonal Contractor Position (Six months to up to 1 year) Full-time (40 hours a week) with health benefits offered * Associates Degree or equivalent experience * Knowledge of Microsoft office programs * Ability to meet the Florida Jessica Lunsford Act criteria * Some data entry experience preferred

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