Identity Access Management - Tech Ops Analyst

Our Technology organization is a strong team with over 40,000 infrastructure engineers and software developers around the globe. Our technologists identify new opportunities in the Financial Services, using cutting-edge technologies and developing new mobile and digital platforms for consumers.

We are actively seeking a Tech Ops Analyst to support the Identity and Access Management Access Operations team responsible for ensuring controls around system access are carried out according to internal policy and regulatory requirements. This is accomplished through strong information risk governance, active collaboration with business risk managers, and providing high quality security solutions and services which enable improving the organization's overall risk posture.

* Provide operational leadership to teams and support of control processes. * Communicate with tech and non-tech resources and distill complex ideas and systems into simple concepts and processes that is comprehensible to a diverse audience. * Oversee important tasks to support and strengthen security access and controls * Collaborate and build consensus between operations and tech teams on projects from concept through implementation. * Develop and document processes, procedures, business requirements, perform UAT and PVT testing. * Develop and manage project plans to ensure ownership, accountability and adherence to timelines to ensure success. * Perform data mining activities using SQL queries or other tools and complex data analysis to identify trends and gaps. * Utilize metrics and perform root cause analysis to identify opportunities for process and access control improvements and increased operational efficiencies. * Develop executive level reports and presentations to highlight trends, accomplishments, tactical n strategic plans. * Propose and execute against new automation functions for Identity and Access Operations. * Support coordination of queries from internal audit and PwC.

* Bachelor’s Degree in a business or information technology related field. * 5 years experience in developing detailed process workflows with automation orientation. * Solid understanding of the operations and global banking business. * Outstanding analytical, communication and problem-solving skills with the ability to develop solutions to complex analytical/data-driven problems. * Strong experience with Oracle, SQL, and Microsoft Office products: Visio, Excel, PowerPoint, Access, Word. * 2- 4 years working knowledge of access certificaton and provisioning tools and processes. * Knowledge of Identity and Access Management controls, principles, methods, and regulatory related obligations preferred.