Property Administrator

JLL

(Houston, Texas)
Full Time
Job Posting Details
About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 60,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.
Responsibilities
We are currently seeking a professional to provide administrative support in Houston, TX. The primary responsibility will be to provide support to a diverse group of internal and external customers at all levels of the organization. This is an excellent opportunity for a motivated self-starter possessing a service attitude, and the ability to manage a diverse workload. **Job Description** * Primary responsibility is to receive calls at management office and direct callers to appropriate destination. * Greet guests and visitors to the management office and effectively deal with their concerns by exhibiting a professional, mature, courteous, gracious and efficient manner. * Respond politely and promptly to tenant requests/problems and complaints. * Organize and maintain tenant and vendor Certificates of Insurance. * Open, date stamp, and distribute incoming mail; maintain confidentiality of items marked as such. * Order and maintain kitchen, office, Federal Express, copy/fax/printer, postage meter supplies. * Provide administrative support to General Manager, Assistant General Manager, and Building Engineering, including expense reports. * Manage group calendar * Take leading role in preparing, tracking and administering all service contracts. * Coordinate multiple tenant events throughout the calendar year * Responsible for the preparation and administration of office purchase orders * All document/paper work for the property is filed no less than weekly. This includes but is not limited to legal correspondence, executed service contracts and any and all correspondence. Most current documentation should be kept on top. All files at the property should comply with JLL Management Audit requirements. * Contact repair services for all office equipment when necessary or requested by team member. * Coordinate all arrangements for Tenant move in and outs, notifications and acquire proper authorizations and collect certificate of insurance as necessary. * Maintain daily and update no less than monthly tenant, employee and contractor’s contacts lists to include emergency contact numbers. This should also be updated no less than monthly in the properties 4-sight program.
Ideal Candidate
* High school diploma or GED equivalent. * 2+ years prior office experience * Or any similar combination of education and experience * Demonstrated proficiency with all applicable software packages, including word processing, graphics, and spreadsheets * Excellent oral and written communication skills (spelling and grammar), good phone skills, organized, able to set priorities and meet deadlines, able to multitask, carefully proofs own work * Proven record of providing excellent customer service, both internal and external * Excellent interpersonal skills * Ability to learn system applications that will be used to further enhance the Receptionist/Administrative Assistance position, i.e. excel, word, 360, etc… * Ability to properly cross-training co-workers or temporary employees on Reception duties and procedures. * Develop and maintain high customer satisfaction and value for services provided. * Develop and maintain positive customer relationships. * Proactively anticipate upcoming projects and needs of supported managers by prioritizing, communicating and balancing the workflow. * Effective time manager – Proven ability to consistently manage multiple projects with accuracy and zero missed deadlines.

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