Field Service Engineer

Our company was founded by Juliana Harrison in Pittsburgh in 1996 as JH Technical Services, to help engineering firms meet their short-term project needs by matching them with qualified temporary drafters and engineers. The Harrison family had a strong background in engineering, human resources, staffing and law.

A growing engineering and manufacturing company, located north of Pittsburgh, is seeking a Field Service Engineer / Technician.

• Commissioning of measurement systems and sub-systems (hardware, software) used in the metals industry.
• Installation supervision on-site working with OEM’s, contractors and end-users for new installation and system upgrades.
• Provide repair, maintenance, on-call emergency support as required and maintain communication with department manager while in the field.
• Provide customer training on-site for operational and technical end-users.
• Write service and commissioning reports, and follow up with customers.
• Revision of system documentation and drawings.
• Update and write procedures for new equipment.
• Identify equipment improvements/bugs in system software, and report appropriately to engineering department.
• Make effective use of downtime in office, this includes customer phone support, service contract follow-ups, and internal project support.

• AS and/or BS Degrees in Electrical or Electronics Engineering required
• Minimum of 5 years of field service experience, preferably within the metals industry
• Strong electrical, electronics and mechanical troubleshooting skills
• Knowledge of X-Ray and Optical measuring devices for heavy industrial use a plus
• Should possess strong computer skills, including experience with Windows, Visual Basic and networking skills
• Must be willing to travel 60% within the US; occasional overseas travel