Network Administrator (Monitoring and Dashboarding)

Jack Henry & Associates

(Lenexa, Kansas)
Full Time
Job Posting Details
About Jack Henry & Associates
In 1976, Jack Henry & Associates (JHA) was founded on the premise that strong relationships and sound technology go hand-in-hand. Today, with more than 10,800 customers and over 6,000 associates, we combine this idea with the pursuit of one common goal – excellence in financial services.
Summary
If so, you may be a fit for the JHA Internet Solutions ASP Operations team. We are searching for a candidate to advance the capabilities of our monitoring platform and translate operational data into Business and Operating Intelligence. The successful candidate will join a high performing Operations team that manages a 24/7 online financial application used by millions of people on a daily basis. Some on-call and off-hours work will be required, though we do strongly believe in work/life balance. Do you have a strong knowledge of system and application Monitoring but want to do more than “just monitor things”? Do you enjoy analyzing data and providing unique insights at the business-level?
Responsibilities
* Further develop the monitoring solutions in Internet Solutions * Develop dashboards and reports to share meaningful business-level information with stakeholders at all levels of the organization (Tier 1 Support through Executive audiences) * Integrate multiple data feeds of monitoring information and develop “single-pane of glass” * Optimize alerting rules & thresholds * Assist in developing orchestration capabilities to automate self-healing and recovery of application and infrastructure health as a response to monitoring intelligence * Develop “single-pane-of-glass” capability for monitoring solutions * Assist in developing automation and self-healing capabilities in application infrastructure through monitoring tuning and event generation rule-sets * Integrate BU monitoring with other corporate monitoring capabilities
Ideal Candidate
**Minimum Qualifications:** * 4 years with one or more IT monitoring solutions * 2 years of demonstrated experience generating Business-facing dashboards and/or reporting * 5 years of experience in systems/network administration * Able to work extended/flexible hours as business needs dictate **Preferred Skills:** * Applicable industry standard certification(s) * Strong candidates are expected to have advanced monitoring knowledge in at least one of the following products: SCOM, AppDynamics, Extrahop, Splunk/ELK

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