Instructional Design Specialist
J.Crew
(New York, New York)We side with style over fashion, think timelessness is underrated and find that clothes look best when they’re lived in. We love color-blocking and pattern mixing and temper tomboy with heels. We're fans of tousled hair and think everything’s right when something’s left just a little imperfect.
The Training Coordinator will be responsible for supporting the Learning & Development team by assisting in the administration, development, and presentation of a variety of training offerings for both our offices and stores.
- Coordinate training classes including registration, materials, and follow-up
- Assist in the development of new training materials and programs
- Recommend and coordinate updates to existing training material to ensure continuous improvement of learning content and delivery techniques
- Liaise with the New Store Opening team on the coordination of training for new stores
- Create periodic reporting (scorecard) that outline learning needs along with results, impact and recommendations for future
- Administer the Learning Management System (LMS)
- Maintain department resources, calendars, budget tracking and other ad hoc administrative matters as needed
- BA or BS degree in human resources, instructional design, organizational development or closely related field preferred or the equivalent combination of education and experience sufficient to successfully perform essential functions of the job
- 1-3 years of training or human resources experience
- Retail experience a plus, but not required
- Strong verbal and written communication skills
- Organized, detail-oriented and process-oriented
- Experience in LMS management and administration, including course publication, tracking, assigning and follow-up (SuccessFactors experience preferred)
- Experience with graphic design (Adobe Creative Suite) preferred
- Knowledge of Microsoft Office
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