Group Sales Director

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

Accountabilities and Performance Measures:

• Achieves assigned sales quota in designated national accounts.
• Meets assigned expectations for profitability.
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Maintains high customer satisfaction ratings that meet company standards.
• Completes required training and development objectives within the assigned time frame.
• Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
• Closely coordinates company executive involvement with customer management.
• Works closely with Operations to ensure customer satisfaction and problem resolution.
• Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions.
• Elevate relationships to higher levels at key customers. Participate in developing and deploying strategic growth plans and execution of tactics.
• This position may have direct report staff assigned to support responsibilities in specific customers.

• Four year college degree from an accredited institution
• Outstanding track record of outperforming the market across multiple roles during career.
• Minimum ten years of strategic sales experience in hospitality and/or business-to business sales environment
• Strong analytical capabilities with strong strategic planning and execution skills.