Software Engineer for Growth

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Our products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

• Build and scale a delightful experience to help our customers instantly import their existing user bases of millions of people into Intercom
• Pair with a designer and develop a chat-bot that could replace conventional payment UI
• Architect and design our next generation billing system, capable of handling tens of millions of dollars each month
• Build a one-click Wordpress integration for non-technical site admins to magically install Intercom’s live chat product
• Extract and open source an internal subsystem we’ve developed to improve its quality

• Ideally have 2-5 years of experience or its equivalence in a software engineering role
• Be comfortable working across the stack (or be open to learning what you don’t know). We work primarily in Ruby, Rails, and Ember – but don’t hire based on specific language or framework knowledge
• Have great product design instinct and reasoned opinions
• Deeply care about what you build and why you’re building it – not just how it’s going to be done
• Be ready to work in a process defined by truly continuous deployment: we release our app over a hundred times per day