Finance Manager

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Our products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

At Intercom, Finance partners with every function in the organization to understand and plan our business. We're highly quantitative individuals who love to turn data into insights and communicate our findings fearlessly. We're looking for similarly minded individuals who are constantly curious and driven to understand our business better.

* Build comprehensive forecast models that best reflect our understanding of the future of the business * Keep senior leadership in tune with the financial health of the business * Support key initiatives such as financing rounds, M&A, board decks, and investor relations * Run the annual and quarterly financial planning/budgeting process across the company * Benchmark our growth and financial metrics to comparables in the industry * Evaluate the performance of marketing efforts by analyzing customer funnels, CAC, LTV, etc. * Proactively dive into data and share findings with the company * Build a team of financial analysts

* 4-6 years of experience in FP&A, Banking, Corporate Development, or other similar quantitative roles * Strong understanding of key SaaS metrics * Excellent communication skills - communicate effectively at all-hands and to top leadership * Unbeatable Excel skills * Strong skills querying SQL database