Receptionist
IKEA
(Hicksville, New York)We have one common vision at the IKEA Group: to help our customers enjoy a better everyday life at home. With over 700 million visitors to our stores and over 1 billion visitors to our website every year, we take our vision very seriously.
Ensure a safe and secure environment for co-workers and visitors that protects our assets and minimizes liabilities and losses to secure IKEA as the best home furnishings company in the local market
- Ensure IKEA’s access control policies regarding co-workers and visitors is adhered to
- Greet visitors
- Answer and maintain the facilities main switchboard
- Coordinate all internal communication (phones, PA System, two-way radios)
- Ensure compliance with IKEA Risk Management standards regarding emergency procedures
- Monitor alarm systems (burglar alarm, fire alarm, panic alarms, etc.) and dispatches Safety & Security and/or
- Emergency Medical Services (EMS) as needed
- Coordinate emergency response procedures including evacuations
- Monitor Closed Circuit Television (CCTV) camera equipment
- Maintain checklists, logs, and filing systems
- Process inbound/outbound mail
- Assume responsibility for other tasks and projects as assigned
- Previous customer service oriented experience
- Computer aptitude – previous experience with Microsoft applications
- Knowledge and experience with security monitoring and/or alarm systems and equipment
- Previous phones experience preferred
- Strong desire to ensure a safe and secure environment for co-workers and visitors
- Good interpersonal, communications, administrative and organizational skills
- Strong verbal and written communication skills
- Strong telephone skills
- Strong attention to detail
- Ability to deal with emergency situations
- Ability to communicate and interact with coworkers across all levels of the organization
- Ability to work effectively during stressful situations
- Fluent in English (written and verbal skills)
- Ability to share your knowledge and learning and collaborate with others while acting as a cultural ambassador
- Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
- Interest in Home Furnishings
| Benefits | Benefits included |
|---|
Additional Notes on Compensation
· Work/life balance · Generous PTO and paid sick time · Store discount · Training and development · Meal discount
Working Conditions
Physical/Mental Demands (Essential Functions): Ability to handle multiple tasks at once and moderate stress. Physical/Mental Demands (Non Essential Functions): Bending, stretching, reaching, lifting, with ability to move products with and without mot
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