Receptionist

We have one common vision at the IKEA Group: to help our customers enjoy a better everyday life at home. With over 700 million visitors to our stores and over 1 billion visitors to our website every year, we take our vision very seriously.

Ensure a safe and secure environment for co-workers and visitors that protects our assets and minimizes liabilities and losses to secure IKEA as the best home furnishings company in the local market

* Ensure IKEA’s access control policies regarding co-workers and visitors is adhered to * Greet visitors * Answer and maintain the facilities main switchboard * Coordinate all internal communication (phones, PA System, two-way radios) * Ensure compliance with IKEA Risk Management standards regarding emergency procedures * Monitor alarm systems (burglar alarm, fire alarm, panic alarms, etc.) and dispatches Safety & Security and/or * Emergency Medical Services (EMS) as needed * Coordinate emergency response procedures including evacuations * Monitor Closed Circuit Television (CCTV) camera equipment * Maintain checklists, logs, and filing systems * Process inbound/outbound mail * Assume responsibility for other tasks and projects as assigned

* Previous customer service oriented experience * Computer aptitude – previous experience with Microsoft applications * Knowledge and experience with security monitoring and/or alarm systems and equipment * Previous phones experience preferred * Strong desire to ensure a safe and secure environment for co-workers and visitors * Good interpersonal, communications, administrative and organizational skills * Strong verbal and written communication skills * Strong telephone skills * Strong attention to detail * Ability to deal with emergency situations * Ability to communicate and interact with coworkers across all levels of the organization * Ability to work effectively during stressful situations * Fluent in English (written and verbal skills) * Ability to share your knowledge and learning and collaborate with others while acting as a cultural ambassador * Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers * Interest in Home Furnishings